Effective Date: 07-15-2024

1. Order Processing

We strive to process all orders within [Number] business days of receipt. During peak seasons or for unexpected circumstances, processing times may be extended. You will be notified via email if there is any delay in processing your order.

2. Shipping Methods and Costs

We offer several shipping methods to meet your needs. The shipping cost for your order will be calculated at checkout based on the weight of your order and your selected shipping method. Here are some of the shipping methods we typically offer:

• Free Shipping: We currently offer Free Shipping on all orders! Shipping takes anywhere between 3-10 business days.

3. Shipping Restrictions

We currently only ship to addresses within United States & Europe. We reserve the right to restrict shipping to certain destinations at our discretion.

4. Tracking Your Order

Once your order ships, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to track the progress of your shipment on the carrier's website.

5. Delivery Times

The estimated delivery times listed above are guidelines and are not guaranteed. Delivery times may vary depending on your location and the shipping method you choose.

6. International Shipping

For international orders, you may be responsible for additional fees, including import duties, taxes, and customs charges. These fees are not included in the shipping cost and are the responsibility of the recipient. You should contact your local customs office for more information about these charges.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately at support@thekliniqueipl We will work with you to resolve the issue.

8. Order Changes

We understand that mistakes happen. If you need to make a change to your order after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make changes to orders that have already been shipped.

9. Questions

If you have any questions about our shipping policy, please contact us at support@thekliniqueipl.com.